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Detail	AI Fluency for Small Businesses	Google AI Essentials
Provider	Anthropic	Google
Our rating	4.1	4.4
Cost	Free	Free
Time	Time not stated	2.25 hours
Level	Beginner	Beginner
Credential	certificate of completion (free)	certificate of completion (free on Google Skills; included in Coursera subscription)
Open to	Worldwide	Worldwide
Free in	Worldwide	Worldwide
Content written for	United States	United States
Summary	Applies the 4D AI Fluency Framework to everyday small business work such as customer interactions, back-office tasks and operations. Built with PayPal and small business partners, it covers refining work with AI, being transparent about AI use and keeping a human in the loop.	Google's entry-level course on using generative AI tools at work: generating ideas, researching, drafting and speeding up routine tasks. It also covers prompting basics and how to spot bias and other risks. The same course is sold on Coursera, but Google now offers it at no cost on its own Google Skills platform.
Objectives	Apply the 4D Framework to common small business tasks Use a describe-and-review loop to refine AI-assisted work Decide what to delegate to AI and check it with appropriate care Be open with customers about AI use and keep people accountable for outcomes	Use generative AI tools to brainstorm ideas and draft content Apply AI to research, organisation and planning tasks Write clearer, more specific prompts Recognise bias and other risks and use AI responsibly Keep skills current as AI tools change
Things to know	Examples and partner businesses are US-based. Anthropic does not publish a duration on the course page.	Google Skills and Coursera versions list different durations (Google Skills: 2 hr 15 min; Coursera: about 8 hours across five short courses) Coursera version is subscription-based and cannot be audited US-centric examples Google Skills sign-in required
Our course page	AI Fluency for Small Businesses	Google AI Essentials

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