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DetailManaging performanceCareer mentoring and coaching
ProviderFair Work OmbudsmanThe Open University
Our rating3.64.1
CostFreeFree
Time30 minutes24 hours
LevelBeginnerBeginner
Credentialnot stated (not stated)digital badge and statement of participation (24 CPD points, CPD Standards Office accredited) (free)
Open toWorldwideWorldwide
Free inWorldwideWorldwide
Content written forAustraliaAny country
SummaryA short, free Australian Government course on setting up performance management, holding performance conversations, running evaluations and recognising good work. It helps managers keep performance high and deal with underperformance fairly.An eight-week introductory course on what mentors and career coaches do, the core skills behind the relationship, and how to be a good mentee or mentor. It helps workers who want to support colleagues' growth and those thinking of taking on a mentoring role.
Objectives
  • Set up a performance management system
  • Conduct effective performance conversations
  • Conduct performance evaluations
  • Motivate employees by rewarding and recognising good performance
  • Tell the difference between mentoring and career coaching
  • Build the self-awareness that good mentoring depends on
  • Choose a mentor or coach with confidence and get the most from the relationship
  • Reflect on your own experience and consider becoming a mentor or coach
Things to know
  • Last updated 1 February 2023, so older than 12 months
  • Duration comes from the Online learning centre's general statement that courses take around 20 to 40 minutes; 0.5 hours is the midpoint
  • No certificate is mentioned on the course page
  • Module titles are not published on the course page
  • Much of the course is written from the mentee's side; the mentor-side skills sit in weeks 2 to 3 and week 8
  • Module titles above are the weekly themes as summarised on the course page, not verbatim week titles
  • The badge requires completing the course and passing the compulsory badge quizzes in weeks 4 and 8
  • A free OpenLearn account is needed for the badge and statement of participation
Our course pageManaging performanceCareer mentoring and coaching

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