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Detail	Making decisions	AI Capabilities and Limitations
Provider	The Open University	Anthropic
Our rating	3.5	4.1
Cost	Free	Free
Time	4 hours	Time not stated
Level	Advanced	Beginner
Credential	statement of participation (free)	No credential
Open to	Worldwide	Worldwide
Free in	Worldwide	Worldwide
Content written for	Any country	Any country
Summary	A short course that looks at how people and groups actually make decisions, comparing the rational economic model with psychological and sociological views. It also covers how people perceive risk and what can be done to improve decision making at work.	An introductory course that explains why generative AI behaves the way it does, as a companion to the AI Fluency framework. It covers next token prediction, knowledge, working memory and steerability, with hands-on try-it activities, so learners can diagnose odd outputs and fix them.
Objectives	Reflect on your own approach to making decisions Explain the limits of the purely rational model of choice Use psychological and sociological lenses to understand group decisions Understand how perception of risk shapes decisions Identify practical ways to improve decision quality	Build a working mental model of how generative AI produces answers Recognise which kind of problem sits behind an unexpected AI output Judge where a task sits between what AI does well and where it struggles Apply a targeted fix rather than simply retrying
Things to know	OpenLearn marks it Level 3: Advanced, drawn from postgraduate study No digital badge and no CPD points for this course Last updated 2019 Sign-up needed only to track progress and get the statement	The course page lists a quiz but does not explicitly list a certificate lesson. Anthropic does not publish a duration on the course page.
Our course page	Making decisions	AI Capabilities and Limitations

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