A university course on how teams work from start to finish: when to use a group or a team, team roles, the team life cycle, team processes and managing conflict. It helps team members and new managers make teams work better, including newer forms of team.
An eight-week course on what makes teams work, including virtual teams, team roles, communication and diversity. It finishes with how to talk about your teamwork experience with employers. Completion earns an Open University badge and 24 CPD points.
Objectives
Tell the difference between groups and teams and when each fits
Explain team composition and team roles
Recognise the stages of team development and how to support them
Manage team processes and handle conflict
Review and evaluate team performance
Explain why employers value teamwork
Describe the features and challenges of virtual teams
Recognise stages of team development and common team roles
Communicate more effectively to lift team performance
Consider how diversity and cultural norms affect teams
Present your teamwork experience to employers with confidence
Things to know
Separate from OpenLearn's 'Working in teams' course already listed in the directory
OpenLearn rates it Level 3 (advanced), though no prerequisites are stated
First published 2012 and last updated June 2019, so examples may feel dated
No digital badge, statement of participation only
Badge requires sign-up and passing the quizzes
Framed partly around employability, so some content suits job seekers more than experienced leaders
CPD points are UK CPD Standards Office points; check acceptance with your Australian professional body
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