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DetailWorkplace coaching and mentoringWorking in teams
ProviderThe Open UniversityThe Open University
Our rating3.94.4
CostFreeFree
Time9 hours24 hours
LevelAdvancedBeginner
Credentialstatement of participation (free)digital badge (Credly etc) (free)
Open toWorldwideWorldwide
Free inWorldwideWorldwide
Content written forAny countryAny country
SummaryA course on how workplace development has moved from formal training to ongoing learning, and how coaching and mentoring support it, with practice in basic coaching skills. It suits managers, team leaders and workplace trainers who develop other people.An eight-week course on what makes teams work, including virtual teams, team roles, communication and diversity. It finishes with how to talk about your teamwork experience with employers. Completion earns an Open University badge and 24 CPD points.
Objectives
  • Describe the stages of the traditional training cycle
  • Weigh up the strengths and limits of training-based approaches
  • Explain what coaching and mentoring are and how they support learning
  • Practise a range of foundation coaching skills
  • Explain why employers value teamwork
  • Describe the features and challenges of virtual teams
  • Recognise stages of team development and common team roles
  • Communicate more effectively to lift team performance
  • Consider how diversity and cultural norms affect teams
  • Present your teamwork experience to employers with confidence
Things to know
  • Content was last updated in June 2019
  • Level 3 (advanced) university material; reading and reflection heavy
  • A free OpenLearn account is needed to track progress and get the statement of participation
  • Badge requires sign-up and passing the quizzes
  • Framed partly around employability, so some content suits job seekers more than experienced leaders
  • CPD points are UK CPD Standards Office points; check acceptance with your Australian professional body
Our course pageWorkplace coaching and mentoringWorking in teams

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