A short, free Australian Government course that walks employers and managers through hiring, from deciding whether to hire to inducting, developing and keeping good staff. It is grounded in Australian workplace law and entitlements.
A 30-minute module on bringing empathy into everyday work with a team, from how you communicate to building connection and looking after yourself. It helps team leads and anyone who works closely with others show empathy in practical ways.
Objectives
Understand the steps in the hiring process
Decide if hiring a new employee is the best option
Understand employee entitlements and employer obligations
Attract good applicants and conduct interviews
Select a candidate and make an offer of employment
Induct employees, develop their skills and hold onto strong performers
Bring empathy into your daily leadership practices
Communicate with your team in an empathetic way
Encourage connection and build camaraderie
Have empathy for yourself
Things to know
Duration comes from the Online learning centre's general statement that courses take around 20 to 40 minutes; 0.5 hours is the midpoint
No certificate is mentioned on the course page
Module titles are not published on the course page
Content reflects Australian law, so it is less useful outside Australia
No content update date could be confirmed on the course page
Short, about 30 minutes
Written for leaders, though most of it applies to any team member
Sits in Trailhead's 'Lead During Challenging Times' trail
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