Empathetic Leadership
Empathetic Leadership is a self-paced online course delivered by Salesforce Trailhead. It is free, takes about 30 minutes, and awards a Trailhead digital badge (free).
FreeChecked on 29 September 2026
- Relevance to work
- 1.8 / 3
- Cost and access
- 2 / 2
- Provider
- 1.6 / 2
- Credential
- 1.2 / 1.5
- Currency
- 1.05 / 1.5
- Total
- 7.7 / 10
Provider learner rating: Not published by the provider
Key facts
| Cost | FreeNo price shown on the module page. Trailhead's home page states 'Learn for free' and 'Real-world practice, 100% free' (checked 29 Sep 2026). Free Trailhead account needed to earn the badge. |
|---|---|
| Time | 30 minutes (provider stated) |
| Level | Beginner |
| Format | self-paced online |
| Prerequisites | none |
| Credential | Trailhead digital badge (free) |
| Open to | Worldwide |
| Free in | Worldwide |
| Content written for | Any country |
| Last checked | 2026-09-29 |
Topics:People leadershipTeams and careers
Things to know
- Short, about 30 minutes
- Written for leaders, though most of it applies to any team member
- Sits in Trailhead's 'Lead During Challenging Times' trail
- No last-updated date is shown
Summary
A 30-minute module on bringing empathy into everyday work with a team, from how you communicate to building connection and looking after yourself. It helps team leads and anyone who works closely with others show empathy in practical ways.
You will be able to
- Bring empathy into your daily leadership practices
- Communicate with your team in an empathetic way
- Encourage connection and build camaraderie
- Have empathy for yourself
Modules
- Bring Empathy to Your Daily Leadership Practices
- Deliver Empathetic Communications to Your Team
- Encourage Connection and Build Camaraderie
- Have Empathy for Yourself
Who it suits
Team leaders, managers and senior team members who want practical ways to show empathy at work.
Who is behind it
- Delivered by
- Salesforce
- Hosted on
- Trailhead (trailhead.salesforce.com)
- Funded by
- Not stated
- Partners
- Not stated
Related courses
Questions
- Is Empathetic Leadership free?
- Yes. It is free for anyone, anywhere in the world. No price shown on the module page. Trailhead's home page states 'Learn for free' and 'Real-world practice, 100% free' (checked 29 Sep 2026). Free Trailhead account needed to earn the badge. Checked 29 September 2026 against the provider's own page.
- How long does it take?
- About 30 minutes (provider stated).
- Do you get a certificate?
- Yes. It awards a Trailhead digital badge, free.
- Who is it for?
- Team leaders, managers and senior team members who want practical ways to show empathy at work.
- Can I take it from outside Australia?
- Yes. It is open worldwide. It is free in: Worldwide.
Sources
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