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Detail	Managing performance	Learn Management Best Practices
Provider	Fair Work Ombudsman	Salesforce Trailhead
Our rating	3.6	4.1
Cost	Free	Free
Time	30 minutes	10.83 hours
Level	Beginner	Beginner
Credential	not stated (not stated)	digital badge (one Trailhead badge per module) (free)
Open to	Worldwide	Worldwide
Free in	Worldwide	Worldwide
Content written for	Australia	Any country
Summary	A short, free Australian Government course on setting up performance management, holding performance conversations, running evaluations and recognising good work. It helps managers keep performance high and deal with underperformance fairly.	An eleven-module trail built on Salesforce's Great Manager Model, covering coaching, feedback, career conversations, engagement and retention, delegation and one-on-ones. It helps new and existing managers develop and keep good people.
Objectives	Set up a performance management system Conduct effective performance conversations Conduct performance evaluations Motivate employees by rewarding and recognising good performance	Coach and develop team members Give and receive useful feedback Hold career development conversations Build engagement and retain talent Delegate and hold people accountable Run productive one-on-one meetings
Things to know	Last updated 1 February 2023, so older than 12 months Duration comes from the Online learning centre's general statement that courses take around 20 to 40 minutes; 0.5 hours is the midpoint No certificate is mentioned on the course page Module titles are not published on the course page	Framed around Salesforce's own management model and V2MOM method Trail page did not state a cost; free status comes from the Trailhead home page Needs a free Trailhead account to earn badges No update date is shown on the trail page
Our course page	Managing performance	Learn Management Best Practices

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