Salesforce Trailhead

Learn Management Best Practices

Learn Management Best Practices is a self-paced online course delivered by Salesforce Trailhead. It is free, takes about 10.83 hours, and awards a digital badge (one Trailhead badge per module) (free).

FreeChecked on 29 September 2026

Our rating4.1How we rate courses
Relevance to work
2.4 / 3
Cost and access
2 / 2
Provider
1.6 / 2
Credential
1.2 / 1.5
Currency
1.05 / 1.5
Total
8.2 / 10

Provider learner rating: Not published by the provider

Key facts

CostFreeNo price shown on the trail page on 29 Sep 2026. The Trailhead home page states 'Learn for free with hands-on training on Trailhead'. A free Trailhead account is needed for badges.
Time10.83 hours (provider stated)
LevelBeginner
Formatself-paced online
Prerequisitesnone
Credentialdigital badge (one Trailhead badge per module) (free)
Open toWorldwide
Free inWorldwide
Content written forAny country
Last checked2026-09-29

Topics:People leadershipTeams and careers

FreeFree badgesFor managersAbout 11 hoursSelf-paced

Things to know

  • Framed around Salesforce's own management model and V2MOM method
  • Trail page did not state a cost; free status comes from the Trailhead home page
  • Needs a free Trailhead account to earn badges
  • No update date is shown on the trail page

Summary

An eleven-module trail built on Salesforce's Great Manager Model, covering coaching, feedback, career conversations, engagement and retention, delegation and one-on-ones. It helps new and existing managers develop and keep good people.

You will be able to

  • Coach and develop team members
  • Give and receive useful feedback
  • Hold career development conversations
  • Build engagement and retain talent
  • Delegate and hold people accountable
  • Run productive one-on-one meetings

Modules

  1. Great Management
  2. Coaching & Feedback
  3. Trust and Influence
  4. Culture of Feedback
  5. Organizational Alignment/V2MOM
  6. Virtual Collaboration
  7. Engagement & Retention
  8. Accountability & Delegation
  9. Storytelling & Communication
  10. One-on-One Meetings
  11. Alignment with Your Manager

Who it suits

New and experienced people managers and team leaders.

Who is behind it

Delivered by
Salesforce
Hosted on
Trailhead (trailhead.salesforce.com)
Funded by
Not stated
Partners
Not stated

Related courses

Questions

Is Learn Management Best Practices free?
Yes. It is free for anyone, anywhere in the world. No price shown on the trail page on 29 Sep 2026. The Trailhead home page states 'Learn for free with hands-on training on Trailhead'. A free Trailhead account is needed for badges. Checked 29 September 2026 against the provider's own page.
How long does it take?
About 10.83 hours (provider stated).
Do you get a certificate?
Yes. It awards a digital badge (one Trailhead badge per module), free.
Who is it for?
New and experienced people managers and team leaders.
Can I take it from outside Australia?
Yes. It is open worldwide. It is free in: Worldwide.
Go to course (opens in a new tab)

Sources

Company names and logos belong to their owners and are used only to identify their courses. ApplyAI is independent and is not endorsed by, affiliated with or paid by any provider. Prices and details are as at the check date; confirm on the provider's site.