Learn Management Best Practices
Learn Management Best Practices is a self-paced online course delivered by Salesforce Trailhead. It is free, takes about 10.83 hours, and awards a digital badge (one Trailhead badge per module) (free).
FreeChecked on 29 September 2026
- Relevance to work
- 2.4 / 3
- Cost and access
- 2 / 2
- Provider
- 1.6 / 2
- Credential
- 1.2 / 1.5
- Currency
- 1.05 / 1.5
- Total
- 8.2 / 10
Provider learner rating: Not published by the provider
Key facts
| Cost | FreeNo price shown on the trail page on 29 Sep 2026. The Trailhead home page states 'Learn for free with hands-on training on Trailhead'. A free Trailhead account is needed for badges. |
|---|---|
| Time | 10.83 hours (provider stated) |
| Level | Beginner |
| Format | self-paced online |
| Prerequisites | none |
| Credential | digital badge (one Trailhead badge per module) (free) |
| Open to | Worldwide |
| Free in | Worldwide |
| Content written for | Any country |
| Last checked | 2026-09-29 |
Topics:People leadershipTeams and careers
Things to know
- Framed around Salesforce's own management model and V2MOM method
- Trail page did not state a cost; free status comes from the Trailhead home page
- Needs a free Trailhead account to earn badges
- No update date is shown on the trail page
Summary
An eleven-module trail built on Salesforce's Great Manager Model, covering coaching, feedback, career conversations, engagement and retention, delegation and one-on-ones. It helps new and existing managers develop and keep good people.
You will be able to
- Coach and develop team members
- Give and receive useful feedback
- Hold career development conversations
- Build engagement and retain talent
- Delegate and hold people accountable
- Run productive one-on-one meetings
Modules
- Great Management
- Coaching & Feedback
- Trust and Influence
- Culture of Feedback
- Organizational Alignment/V2MOM
- Virtual Collaboration
- Engagement & Retention
- Accountability & Delegation
- Storytelling & Communication
- One-on-One Meetings
- Alignment with Your Manager
Who it suits
New and experienced people managers and team leaders.
Who is behind it
- Delivered by
- Salesforce
- Hosted on
- Trailhead (trailhead.salesforce.com)
- Funded by
- Not stated
- Partners
- Not stated
Related courses
Questions
- Is Learn Management Best Practices free?
- Yes. It is free for anyone, anywhere in the world. No price shown on the trail page on 29 Sep 2026. The Trailhead home page states 'Learn for free with hands-on training on Trailhead'. A free Trailhead account is needed for badges. Checked 29 September 2026 against the provider's own page.
- How long does it take?
- About 10.83 hours (provider stated).
- Do you get a certificate?
- Yes. It awards a digital badge (one Trailhead badge per module), free.
- Who is it for?
- New and experienced people managers and team leaders.
- Can I take it from outside Australia?
- Yes. It is open worldwide. It is free in: Worldwide.
Sources
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