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Detail	Managing performance	Empathetic Leadership
Provider	Fair Work Ombudsman	Salesforce Trailhead
Our rating	3.6	3.9
Cost	Free	Free
Time	30 minutes	30 minutes
Level	Beginner	Beginner
Credential	not stated (not stated)	Trailhead digital badge (free)
Open to	Worldwide	Worldwide
Free in	Worldwide	Worldwide
Content written for	Australia	Any country
Summary	A short, free Australian Government course on setting up performance management, holding performance conversations, running evaluations and recognising good work. It helps managers keep performance high and deal with underperformance fairly.	A 30-minute module on bringing empathy into everyday work with a team, from how you communicate to building connection and looking after yourself. It helps team leads and anyone who works closely with others show empathy in practical ways.
Objectives	Set up a performance management system Conduct effective performance conversations Conduct performance evaluations Motivate employees by rewarding and recognising good performance	Bring empathy into your daily leadership practices Communicate with your team in an empathetic way Encourage connection and build camaraderie Have empathy for yourself
Things to know	Last updated 1 February 2023, so older than 12 months Duration comes from the Online learning centre's general statement that courses take around 20 to 40 minutes; 0.5 hours is the midpoint No certificate is mentioned on the course page Module titles are not published on the course page	Short, about 30 minutes Written for leaders, though most of it applies to any team member Sits in Trailhead's 'Lead During Challenging Times' trail No last-updated date is shown
Our course page	Managing performance	Empathetic Leadership

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