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Detail	Learn Management Best Practices	AI Fluency for Educators
Provider	Salesforce Trailhead	Anthropic
Our rating	4.1	4.3
Cost	Free	Free
Time	10.83 hours	Time not stated
Level	Beginner	Intermediate
Credential	digital badge (one Trailhead badge per module) (free)	certificate of completion (free)
Open to	Worldwide	Worldwide
Free in	Worldwide	Worldwide
Content written for	Any country	Any country
Summary	An eleven-module trail built on Salesforce's Great Manager Model, covering coaching, feedback, career conversations, engagement and retention, delegation and one-on-ones. It helps new and existing managers develop and keep good people.	Applies Anthropic's 4D AI Fluency framework (Delegation, Description, Discernment, Diligence) to teaching practice and institutional strategy. Built with Prof. Joseph Feller (University College Cork) and Prof. Rick Dakan (Ringling College). It suits teachers, trainers and instructional designers who want to redesign courses, materials and assignments for a world where students use AI.
Objectives	Coach and develop team members Give and receive useful feedback Hold career development conversations Build engagement and retain talent Delegate and hold people accountable Run productive one-on-one meetings	Apply the 4D AI Fluency framework to course design and learning outcomes Redesign learning materials and assignments with AI in mind Set an institutional approach to AI use in teaching
Things to know	Framed around Salesforce's own management model and V2MOM method Trail page did not state a cost; free status comes from the Trailhead home page Needs a free Trailhead account to earn badges No update date is shown on the trail page	Assumes the 4D framework from the foundations course, which is listed separately Duration is not stated on the page Examples lean to higher education rather than school or workplace training
Our course page	Learn Management Best Practices	AI Fluency for Educators

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