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Detail	Learn Management Best Practices	Developing career resilience
Provider	Salesforce Trailhead	The Open University
Our rating	4.1	4.4
Cost	Free	Free
Time	10.83 hours	24 hours
Level	Beginner	Beginner
Credential	digital badge (one Trailhead badge per module) (free)	digital badge (Credly etc) (free)
Open to	Worldwide	Worldwide
Free in	Worldwide	Worldwide
Content written for	Any country	Any country
Summary	An eleven-module trail built on Salesforce's Great Manager Model, covering coaching, feedback, career conversations, engagement and retention, delegation and one-on-ones. It helps new and existing managers develop and keep good people.	An eight-week course, about three hours a week, on building the resilience to handle change and setbacks at work. You assess your own resilience, look at outside pressures on careers and set practical goals. Completion earns an Open University badge and 24 CPD points.
Objectives	Coach and develop team members Give and receive useful feedback Hold career development conversations Build engagement and retain talent Delegate and hold people accountable Run productive one-on-one meetings	Understand what career resilience is and assess your own Recognise outside challenges that can affect your working life Apply practical tactics to strengthen your resilience Work out what support you need and where to find it Set realistic resilience goals and the steps to reach them
Things to know	Framed around Salesforce's own management model and V2MOM method Trail page did not state a cost; free status comes from the Trailhead home page Needs a free Trailhead account to earn badges No update date is shown on the trail page	Badge requires sign-up and passing the quizzes Last updated March 2022 CPD points are UK CPD Standards Office points; check acceptance with your Australian professional body
Our course page	Learn Management Best Practices	Developing career resilience

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