Compare courses

DetailEmpathetic LeadershipDeveloping career resilience
ProviderSalesforce TrailheadThe Open University
Our rating3.94.4
CostFreeFree
Time30 minutes24 hours
LevelBeginnerBeginner
CredentialTrailhead digital badge (free)digital badge (Credly etc) (free)
Open toWorldwideWorldwide
Free inWorldwideWorldwide
Content written forAny countryAny country
SummaryA 30-minute module on bringing empathy into everyday work with a team, from how you communicate to building connection and looking after yourself. It helps team leads and anyone who works closely with others show empathy in practical ways.An eight-week course, about three hours a week, on building the resilience to handle change and setbacks at work. You assess your own resilience, look at outside pressures on careers and set practical goals. Completion earns an Open University badge and 24 CPD points.
Objectives
  • Bring empathy into your daily leadership practices
  • Communicate with your team in an empathetic way
  • Encourage connection and build camaraderie
  • Have empathy for yourself
  • Understand what career resilience is and assess your own
  • Recognise outside challenges that can affect your working life
  • Apply practical tactics to strengthen your resilience
  • Work out what support you need and where to find it
  • Set realistic resilience goals and the steps to reach them
Things to know
  • Short, about 30 minutes
  • Written for leaders, though most of it applies to any team member
  • Sits in Trailhead's 'Lead During Challenging Times' trail
  • No last-updated date is shown
  • Badge requires sign-up and passing the quizzes
  • Last updated March 2022
  • CPD points are UK CPD Standards Office points; check acceptance with your Australian professional body
Our course pageEmpathetic LeadershipDeveloping career resilience

Company names and logos belong to their owners and are used only to identify their courses. ApplyAI is independent and is not endorsed by, affiliated with or paid by any provider. Prices and details are as at the check date; confirm on the provider's site.