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DetailIntroduction to Agentic AIAgents and Workflows
ProviderTAFE NSWOpenAI
Our rating4.34.1
CostFreeFree
Time2.5 hours1.5 hours
LevelBeginnerIntermediate
Credentialcertificate of completion (free)certificate of completion (free)
Open toAustraliaWorldwide
Free inNew South WalesWorldwide
Content written forAustraliaAny country
SummaryExplains what agentic AI is, meaning AI that can carry out tasks with some autonomy, and why organisations are adopting it. It draws on Australian case studies and covers governance of agent systems and what they may mean for your career.Teaches how to direct AI agents on more structured, multi-step work. It focuses on giving agents context, defining what good output looks like, setting boundaries, checking results and improving the workflow over time.
Objectives
  • Define agentic AI and how it differs from chat-style AI
  • Identify where agents can streamline business processes
  • Understand what it takes to use agents at scale
  • Apply basic governance principles to agent systems
  • Consider how agentic AI may change your career
  • Give an agent the context and clear output definition it needs
  • Set boundaries on what an agent may do
  • Review agent results and catch problems
  • Improve an agent-assisted workflow over successive runs
Things to know
  • Free price is a subsidy on a A$140 list price; no end date is published, so enrol while it shows A$0
  • Requires creating a TAFE NSW store account and checking out at A$0
  • Access expires 4 months after enrolment
  • Provider states 2 to 3 hours; 2.5 is the midpoint
  • The national scholarship announcements for learners outside NSW name only the three original AI microskills; the store shows A$0 for this course but eligibility outside NSW is not separately confirmed
  • Needs access to ChatGPT agent capabilities, which may depend on your ChatGPT plan.
  • A downloadable practice file is required during the course.
  • Badge requires passing an assessment at 80% or higher.
  • Lesson-level module titles are only visible after enrolling; the public page lists the course plus its assessment.
  • OpenAI says badges and certificates of completion are not certifications and do not guarantee eligibility for a future OpenAI Certification.
Our course pageIntroduction to Agentic AIAgents and Workflows

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