OpenAI

Agents and Workflows

Agents and Workflows is a self-paced online course delivered by OpenAI (OpenAI Academy). It is free, takes about 1.5 hours, and awards a certificate of completion (free).

Our rating4.1How we rate courses
Relevance to work
2.4 / 3
Cost and access
2 / 2
Provider
1.6 / 2
Credential
1.2 / 1.5
Currency
1.05 / 1.5
Total
8.2 / 10

Provider learner rating: Not published by the provider

Key facts

CostFreeOpenAI states Academy courses are free; a ChatGPT account is required to enrol and save progress.
Time1.5 hours (provider stated)
LevelIntermediate
Formatself-paced online
PrerequisitesA ChatGPT account with access to agent capabilities and a real work task; AI Foundations and Applied AI Foundations recommended first
Credentialcertificate of completion (free)
Open toWorldwide
Free inWorldwide
Content written forAny country
Last checked2026-09-29

Topics:Agents and workflows

FreeFree certificateFree digital badge (Accredible) after passing assessmentNo coding

Things to know

  • Needs access to ChatGPT agent capabilities, which may depend on your ChatGPT plan.
  • A downloadable practice file is required during the course.
  • Badge requires passing an assessment at 80% or higher.
  • Lesson-level module titles are only visible after enrolling; the public page lists the course plus its assessment.
  • OpenAI says badges and certificates of completion are not certifications and do not guarantee eligibility for a future OpenAI Certification.

Summary

Teaches how to direct AI agents on more structured, multi-step work. It focuses on giving agents context, defining what good output looks like, setting boundaries, checking results and improving the workflow over time.

You will be able to

  • Give an agent the context and clear output definition it needs
  • Set boundaries on what an agent may do
  • Review agent results and catch problems
  • Improve an agent-assisted workflow over successive runs

Modules

  1. Agents and Workflows (course, 1 lesson)
  2. Agents and Workflows Assessment (1 lesson; pass mark 80%)

Who it suits

Professionals comfortable using AI for individual tasks who want to move to agent-assisted workflows.

Who is behind it

Delivered by
OpenAI (OpenAI Academy)
Hosted on
OpenAI Academy (academy.openai.com)
Funded by
Not stated
Partners
Not stated

Related courses

Questions

Is Agents and Workflows free?
Yes. It is free as at our last check. OpenAI states Academy courses are free; a ChatGPT account is required to enrol and save progress.
How long does it take?
About 1.5 hours (provider stated).
Do you get a certificate?
Yes. It awards a certificate of completion, free.
Who is it for?
Professionals comfortable using AI for individual tasks who want to move to agent-assisted workflows.
Can I take it from outside Australia?
Yes. It is open worldwide. It is free in: Worldwide.
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Sources

Company names and logos belong to their owners and are used only to identify their courses. ApplyAI is independent and is not endorsed by, affiliated with or paid by any provider. Prices and details are as at the check date; confirm on the provider's site.