3 courses, 3 free anywhere in the world, 0 free only in Australia, checked 29 September 2026. 3 courses on service and customers from 2 providers. The highest rated is Effective communication in the workplace from The Open University at 4.0 out of 5.
Courses on looking after customers well: understanding what they need, handling problems and giving service people remember.
An eight-week badged course on communicating well at work, with a full week on listening, active listening, asking effective questions and empathy.
| Course | Our rating | Cost | Time | Credential |
|---|---|---|---|---|
| Effective communication in the workplace | 4.0 / 5 | Free | 24 hours | digital badge and statement of participation (free) |
| Delivering Exceptional Customer Support | 3.5 / 5 | Free | 1.1 hours | none stated (not stated) |
| Understanding your customers | 3.5 / 5 | Free | 8 hours | statement of participation (free) |
Showing 3 of 3
An eight-week badged course on communicating well at work, with a full week on listening, active listening, asking effective questions and empathy. It helps anyone who wants to be better understood and to understand colleagues and customers better.
A short video course on what good customer support looks like, from the core competencies of a support rep to a three-stage case framework and managing your time against service levels. It suits new support staff and small business owners who handle customer questions themselves.
A university short course on how consumers and business buyers behave, and how to use that understanding to build more valuable customer relationships. It helps small business owners and marketers see service from the customer's side.
Company names and logos belong to their owners and are used only to identify their courses. ApplyAI is independent and is not endorsed by, affiliated with or paid by any provider. Prices and details are as at the check date; confirm on the provider's site.