16 courses on everyday use and prompting from 9 providers. The highest rated is Generative AI and its Business Applications from TAFE NSW at 4.6 out of 5.
Covers how generative AI tools produce text and images and how they can be put to work in everyday business tasks such as drafting content and brainstorming.
| Course | Our rating | Cost | Time | Credential |
|---|---|---|---|---|
| Generative AI and its Business Applications | 4.6 / 5 | Free | 4 hours | certificate of completion (free) |
| Applied AI Foundations | 4.4 / 5 | Free | 1.3 hours | certificate of completion (free) |
| Google AI Essentials | 4.4 / 5 | Free | 2.25 hours | certificate of completion (free on Google Skills; included in Coursera subscription) |
| Anthropic AI Fluency | 4.4 / 5 | Free | Time not stated | certificate of completion (free) |
| Build Foundational Generative AI Skills | 4.3 / 5 | Free | 2.3 hours | certificate of completion (free) |
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Covers how generative AI tools produce text and images and how they can be put to work in everyday business tasks such as drafting content and brainstorming. It also covers the limits and considerations to keep in mind before relying on these tools.
The step after AI Foundations: learners take a workflow they repeat, break it into steps, find where AI adds value and build a practical plan to use AI across that process, turning one-off prompts into repeatable workflows.
Google's entry-level course on using generative AI tools at work: generating ideas, researching, drafting and speeding up routine tasks. It also covers prompting basics and how to spot bias and other risks. The same course is sold on Coursera, but Google now offers it at no cost on its own Google Skills platform.
Anthropic's flagship tool-neutral course on working well with AI, built with academics from University College Cork and Ringling College. It teaches the 4D Framework (Delegation, Description, Discernment, Diligence) plus a grounding in how generative AI works and effective prompting.
A short path for business users on the basics of generative AI and responsible use, followed by practical work in Microsoft 365 Copilot Chat. It covers how to write better prompts and how to use Copilot Chat safely inside a work account.
A practical starting course on using Claude for everyday work. It walks through a first conversation, getting better answers, and the main features such as projects, artifacts, skills, connected tools and research, then shows role-based examples.
Applies the 4D AI Fluency Framework to everyday small business work such as customer interactions, back-office tasks and operations. Built with PayPal and small business partners, it covers refining work with AI, being transparent about AI use and keeping a human in the loop.
A version of the AI Fluency course shaped for nonprofit staff, developed with GivingTuesday. It applies the 4D Framework to research, writing, data analysis and workflow design, with attention to privacy and mission alignment.
Helps writers, designers, illustrators, musicians and other makers decide whether, where and how AI belongs in their practice. It starts from a no-AI baseline and adds two lenses (creative value and production) alongside the 4D Framework, with a focus on authorship and distinctiveness.
A short, non-technical course from Andrew Ng on how generative AI works, what it is good and bad at, and how to use it in everyday work and business projects. It also covers the risks and wider effects on jobs and society.
A free Deakin-run program built on Google AI Essentials content plus customised material, mixing self-paced online study with about 10 hours of live interactive sessions. It focuses on practical prompting, productivity and responsible use for small business staff, students and educators.
A six-week facilitated micro-credential for Queensland small business owners, with a two-hour workshop each week delivered in person and by Zoom. It helps participants assess their business, match AI to business goals and bring AI in step by step to lift productivity.
A practical, highly rated university course on writing better prompts for ChatGPT and similar tools. It teaches reusable prompt patterns and examples you can apply straight away to everyday work tasks.
A rolling calendar of livestreams, virtual office hours and some US in-person workshops run by OpenAI and partners. Upcoming sessions at 29 September 2026 include ChatGPT 101 for government professionals, repeatable AI workflows for nonprofit fundraisers, measuring the return on LLMs, and using ChatGPT for performance reviews, with replays posted for some past sessions.
A four-course Google series focused only on prompting. It teaches a five-step method for writing prompts and applies it to everyday tasks such as email, data analysis, building presentations and using AI as a thinking partner.
Google's newer, broader follow-on to AI Essentials, made up of eight short courses built around hands-on work projects. It covers using Gemini for research, writing, content, data analysis and even building simple apps without code.
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